What you can do.
Move from asking “are my customers being loyal to me?” to “am I being loyal to my customers?”
That’s where a strong customer retention program steps in, including regular, high-quality ‘touches’ to:
- Build the relationship,
- Establish your value to them and their referrals,
- Present your services, products, and ‘customer only’ offers. Intentionally, in that order. Many get this wrong and pay the price.
The top-performing retention program can combine:
What retention does.
A pro-active Customer Retention program puts your retention efforts on auto-pilot. We can do your entire Customer Retention program, resulting in:
All at an investment of 88% less than typical ‘acquisition’ marketing! And we can do the entire process and program for you.
How to get started.
If you’re reading this and don’t know where to begin or how to improve your existing retention efforts, fortunately, we offer you two ridiculously easy ways to get started. Even better, we manage everything for you so you get the results without any heavy-lifting. Just choose the option that fits your needs and we’ll handle it from there!
Add to your mailed program for online and offline media integration. Blow your customers away!
The Program for Customer
Start with a Customer Retention level that meets your growth needs, staffing and budget capabilities.
All levels require a one-time $50 monthly deposit that is credited against newsletter costs each season, then you can choose your preferred frequency and services.
Costs tied to the size of your customer list are invoiced with each seasonal newsletter. Our coaches will work with you to determine pricing based on your exact customer count for each season, but you can also view the Customer Retention Newsletter Pricing here.