• Only 13 percent of employees say they’re “highly engaged” in their work.
  • More than one out of four workers (26 percent) say they’re actively disengaged.
  • Up to 1 in 3 workers leave their job within a year.
  • 22% of worker turnover takes place within six weeks on the job.
  • Losing employees in year 1 can cost companies 3 times their salary.

Companies train employees for a variety of reasons, including skills improvements, equipment use and safety practices. Training also shows employees how they connect to the overall mission of the company – which reinforces their value and improves worker retention.

Replacing employees not only costs money, but if there’s a revolving door of team members, a negative image can seep into the community from their frustrations.

Trained employees, however, are more satisfied in their work – which means they stick around and bring that satisfaction into their encounters with customers. As team members develop skill sets in communication and customer service, they improve customer interactions, which impacts your image and your future business. That’s well worth the effort to strengthen your company.