(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
So Many Channels, So Little Time
articles
Let the Weather Do the Work for You
podcasts
How to Market Drip by Drip
smi
Five Steps to Audit Your Marketing
articles
What’s Wrong with Your Funnel?
articles
Delivering Standout Customer Service During the Holidays
podcasts
How to Keep Focused on Your Customer
articles
When You Should Avoid Email “Best Practices”
articles
How Do You Use Email Tags?
articles
Are You Managing Your Reputation?
articles
Planning and Goals
, smi
Don’t Get Jealous: Get Famous
articles
Remarketing: Second Time’s the Charm
smi
Do Customers Understand What You’re Saying?
smi
How to Improve Your Content
articles
How to Contain Complaints and Serve Customers
smi
There’s a Reason Customers Leave
smi
What’s Working in Lead Generation?
smi
What’s Your Sizzle?
smi
Social Media Isn’t Optional
articles
Appealing to the Customer Mindset (Instead of Your Own)
smi
Review Buzz Ft. Mike Montano
podcasts
Who’s Your Next Lead?
articles
Developing a Referral System
articles
What is SEO?
smi
When They’re Happy and You Know It – Ask for a Referral
articles
The Greatest Marketing Myth In All of Contracting
articles
Tailored Print. Flat Cost. Big Results
articles
Is Your Website Ready for March 2021?
smi
How to Gain Powerful, Sales-Boosting Testimonials
smi
Key Web Metrics Unlocked
articles
Repeat This Over and Over
articles
Why Customers Think Your Email is Junk
articles
How Your Direct Mail Strategy Develops Trust
articles
What’s Ahead for Social Media Video?
smi
Take a Snapshot of Your Marketing Picture
articles
Generating Leads in the Era of Overwhelm
smi
Satisfied Customers Will Still Leave You
articles
Innovate Your Marketing Amid Holiday Hoopla
smi
Selling Value, Not Price
articles
Top 10 Tips For Instagram Marketing
podcasts
Know Your Problem, Fix Your Problem
podcasts
What’s Your Problem?
podcasts
“All I’m Asking for Is a Little Respect.” Sincerely, Direct Mail
smi
Marketing Trends
podcasts
Conducting an Email Audit
articles
Helping Technicians Serve Customers
articles
Your Messaging Matters
podcasts
5 Keys to Convert Your Incoming Calls to Appointments
podcasts
The Enduring Power of Print
articles
The 10 Biggest Contractor Marketing Mistakes to Avoid
articles
Keeping Up with the Competition
smi
Hard Working Hands with Soft Skills
smi
How to Follow-Up with Email
articles
Keeping Your Marketing Customer-Centric
articles
Life Without Commercial?
smi
Beware the Inventory Graveyard
smi
Customer Retention Isn’t Optional
articles
Your Keys to Marketing Integration
smi
Technician Training for Opportunities
articles
Close More Sales
smi
Forecasting the Future
podcasts
This is how I really feel about contractors
smi
How to Stand Out From the Competition
articles
What’s Your Risk-Taking Threshold?
articles
Getting Personal with Customers
articles
The Trust-Factor of Print-Based Marketing
articles
It’s the Best Place in Town to Take a Leak
smi
Why Won’t Prospects Give You Their Email Address?
articles
What Do Your Employees Tell Your Customers?
articles
How to Call Customers to Action
smi
Sharper Web Marketing For Your Business
articles
“You should be a two-star general by now…”
smi
What’s the Problem with Your Facebook Ad?
smi
Marketing through Home Shows
smi
Do Your Customers Trust You?
articles
Is Something Missing in Your Email Marketing?
articles
Don’t Waste an Open Email on a Misfired Message
smi
What Grandma’s Recipes Teach Us About Marketing
smi
When It’s All About You
articles
Allen Kent
podcasts
Are Trade Shows a Waste of Your Time?
podcasts
Are You Getting This Wrong?
smi
There’s Nothing New in Marketing
podcasts
Goals in Reach
podcasts
The Benefits of Video Marketing
smi
Lead Generation Through Print and Digital Partnerships
articles
Pursuing Publicity
smi
Don’t Miss Out on Holiday Marketing
articles
Why Clickbait Is a Bad Lure
smi
Are You Setting Old Goals for Your New Year?
articles
Your Direct Mail “Call to Action”
articles
How and Why You Should Connect Socially with Your Market
podcasts
The Starting Line for Your Bottom Line: Customer Retention Strategies
articles
“From Our Family to Yours: A Heartfelt Thank You”
smi
Second Time’s the Charm?
smi
Choose Your Words Well
articles
Max Capacity
smi
Market Like a Human
smi
Reaching a Grayer Market with Direct Mail
articles
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
Why Isn’t My Website Performing Like It Used To?
articles
“Why Most Marketing Doesn’t Work (And How to Fix It)”
smi
Navigating SEO Trends for 2024
articles
Is Your Data Protected?
articles
Why Local SEO is Vital for your Business
smi
What’s Your Referral Routine?
articles
Meeting and Greeting at the Trade Show
articles
Is Your Digital Strategy SMART?
smi
What is Google Analytics 4?
articles
Addressing the Cost Beyond Price
smi
How to Pick Your Platform
articles
Why Your Customers Leave
articles
Contractor Marketing Channel Checklist
articles
The Power of Print
smi
Customer Retention: Relationships Are The Goal
articles
Will Customers Take 8 Seconds for Your Email?
articles
How to Follow-Up with Email
articles
How Google Local Services Ads Can Benefit Your Company
articles
How to Build Your Content Marketing Strategy
smi
Print Marketing Is Not What You Think
articles
Is Your Slow Website Killing Your Sales?
videos
Running Your Email Campaigns
articles
Who Buys Your Products?
articles
Reaching a Point of Mutual Understanding (and Closing the Sale)
smi
Generating Leads with Video
smi
Stop Leaving Money on the Table
podcasts
Productivity Hacks for Content Creation
smi
Does Your Marketing Feel Personal?
smi
What Do People See in You?
articles
Marketing and Digital Strategy Resolutions You Need For Your Business in 2021
articles
How Does Service Connect to Marketing?
smi
Q&A on Contractor’s Web Marketing
podcasts
Just Chuck it Against the Wall
smi
Setting Goals for Your Success
smi
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
Three Factors that Impact Email Marketing
articles
Balance In Your Marketing
podcasts
3 Things Your Facebook Page Must Have
smi
Managing Expectations
articles
Your Sales Techniques are Easily Ignored
articles
Avoid These SEO Mistakes
smi
Long-Term Planning to Pursue Your Vision
articles
How Contractors Can Lose Trees in the Forest
smi
Be the One Who Fails the Least
smi
The 7 Yeses You Need
podcasts
Reaching a Point of Mutual Understanding (and Closing the Sale)
articles
Power of Print
smi
Traditional vs. Online Marketing: What Contractors Should Know
articles
Create a Strong Guarantee
smi
Direct Mail’s Undeniable Effectiveness
articles
Why Print Newsletters Are Making a Comeback
articles
Navigating Trends in Social Media
smi
Investing Your Time in Free Publicity
smi
How Smart Marketing Can Beat Up Your Stupid Weather
smi
Giving a Big Welcome to Your Email List
smi
Making Customers Happy Is Good for Your Image
articles
How to Build Business Relationships That Last
articles
Talking Strategy with Matt Maleske
podcasts
Determining Your Value Propositions
articles
Boosting Your Business: The Power of Positive Customer Feedback
articles
Success Strategies for Direct Mail
articles
The Secret to Recurring Revenue
articles
Are You Violating Social Media’s “Unwritten” Conduct Rules?
smi
Maintaining Customer Loyalty
smi
More Than a Cartoon Beaver
smi
Why Businesses Go Under
smi
Where’s the Logic?
articles
Maximizing Your Marketing Reach With Direct Mail For HVAC Businesses
articles
The Secrets of Outdoor Advertising
articles
Don’t Make These Email Marketing Mistakes
articles
It’s Time for a Change
smi
Responding To Your Negative Reviews
articles
Make People Want What They Need
podcasts
What is Google Analytics 4?
smi
What’s a Customer Opinion Worth to You?
articles
Help Your Homeowners De-Stress the Holidays
smi
Overcoming The Groundhog
podcasts
When is the best time to tell a customer you love them? Right before your competitor does!
articles
Upsell Essentials
smi
Improving Your “Social” Skills
articles
Join the Party
podcasts
The Lexicon Of Selling Now
podcasts
April’s MegaMarketer Podcast has arrived
podcasts
It’s an “Always On” World
articles
The Essence of Marketing
articles
Contractors Are People Too?
articles
Left Turns and Peanuts
smi
Customer Keepers Keep Customer Data
articles
Why should I choose you?
podcasts
Growth Through Service
smi
There’s More to Marketing Than Just Keeping Busy
smi
You Can’t Lead a Horse to Water
smi
What’s Working in Email Marketing?
smi
A Good Headline Conveys Value
smi
Diligence
smi
How a “Call to Action” Can Improve Your SEO
articles
How to Use Video on Facebook
articles
10 Strategies To Get 10 More Referrals Per Month
podcasts
How to Get The Calls you WANT
podcasts
Strategies for Website Success
smi
How to Navigate Direct Mail Trends
articles
Marketing Doesn’t Have to Be Complicated
articles
Backing Up Your Marketing Claims
articles
How to Send the Emails of Your Dreams
articles
Helping Technicians Serve Customers
articles
What Does it Take to Really Make a Change?
smi
There’s Nothing Fishy About A Good Value Proposition
articles
Fear-based Marketing vs. Happy Alternatives
articles
Translate Your Technical Talk
articles
2024 Trending Design Styles for HVAC Company Owners
articles
Having a Customer Driven Homepage
smi
The All-Important Email Subject Line
articles
Mindfulness in the Workplace
articles
Target Your Year
articles
Where Digital Marketing Is Headed
articles
Gaining Email Subscribers
smi
Generating Leads in Those Generation Gaps?
articles
How an Unknown Contractor Gets Loyal Customers
smi
Feel-Good Retention Strategies
articles
No One Wants to Buy Your Stupid Air Conditioner
smi
Bring Them Into Your Story
smi
The ROI on Contests and Giveaways
articles
The Volcano Theory
articles
Nurturing Leads through the Sales Funnel
articles
What’s Happening in Social Media?
smi
Do You Know Your Competitors?
smi
How To Generate Buyers With Facebook
podcasts
ACCA has Mental Lapse and Asks Adams Hudson to Speak at Conference
smi
Have You Surveyed Your Customers?
smi
The Advantages of Video Marketing
articles
Falling Behind
podcasts
The Myth of Risk Aversion
smi
Catching The Ghost
podcasts
The Two Most Powerful Words in Marketing
smi
Be More than a Number
smi
For More Leads and Better Image, It’s Time to Get Social
articles
Is Your Social Media Policy Ready for What’s Ahead?
articles
Uberizing Your Business
podcasts
Loyalty Goes Both Ways
smi
Boost Your HVAC Business with These Effective Social Media Strategies
articles
Why Would Anyone Read Your Email Message?
articles
Right-Size Marketing for Searching Prospects
articles
Print Strategies for HVAC and Plumbing Contractors
articles
How to Stop Bad Reviews Before They Happen
articles
Straight Shooters
smi
Customer Service Language to Get Results
articles
5 Strategies To Being Remarkable On Yelp
podcasts
Where to Focus Your Social Media Advertising
articles
Coach them up
podcasts
Hero with a Wrench
smi
Getting High Quality Leads Through Integrated Marketing
smi
The #1 Sales Offense
smi
The Winning Strategy of Direct Mail
articles
Is Social Media Broken?
smi
I’ll Pay for your Christmas
smi
Why is That New Guy Kicking Your Tail?
articles
Planning and Goals
smi
Your Profitable Integrated Marketing Plan
smi
Better Blogging: Tips for Improvement
smi
Leveraging AI in HVAC and Plumbing
articles
Why Direct Mail Delivers for Marketers
smi
100 Million Reasons To Pay Attention To This
smi
Build a Passionate Fanbase
smi
What’s Your Company’s Story?
articles
Selling is Service
articles
Who’s Marketing with Social Media?
articles
What Do Customers Talk About?
smi
Creating Your Marketing Identity
articles
Do You Lead the Race or Struggle to Keep Pace?
articles
Become a Social Listener
smi
Where Do Leads Come From?
articles
5 Ways to Encourage an Environmentally Conscious Workplace
articles
Don’t Waste Time with Social Media: Instead, Be Strategic
articles
G. I. Joe’s Advice to Contractors
smi
Secrets of Landing Page Success
articles
Technology + Direct Mail + Consumer Behavior = A Future to Bet on
articles
Setting Goals for an Unforgettable Year
articles
How Do You Keep Visitors on Your Site?
smi
I’ll give you $1,200 just to pay attention to me…
smi
Keep that Content Coming
articles
Can Getting Sales Get Any Easier
articles
What is Variable Data Printing?
articles
Are You Building Trust with Your Customers?
smi
What’s in a Name?
articles
Bad Marketing Can Cost a Fortune and Still Drive Your Customers Away
podcasts
Fishing In The Right Pond Is The Best Way To Catch Fish
podcasts
Are You Winning the Culture War?
articles
Here’s the Truth Behind My Family’s Christmas Card…
smi
Answers to One of Life’s Great Mysteries
smi
The Synergy of Digital and Traditional Marketing
articles
Customer Retention, Maintenance Agreements
videos
Closing Time
podcasts
Selling to the Distracted
podcasts
The Challenges of Business Ownership
articles
How to Avoid Copywriting Blind Spots
articles
Does Your Direct Mail Marketing Need a Touch-Up?
articles
How to Stay Busy When the Slow Season Hits
articles
Insuring the Holidays
podcasts
Generating Leads with a Call to Action
articles
Are You Ignoring Your Inbox?
smi
Are You Tough Enough to Cut Your Own Grass at 90?
smi
How to Market to Millennials
articles
People that Don’t Exist Could Be Stealing From You
smi
How Marketing Changed in 2020
articles
The anatomy of a $29 Tune-Up
smi
Strategy Plus Tactics Makes a Plan
articles
The Role of Print Media in Building Brand Trust
articles
Future Casting Your 2023
smi
Email Essential: Optimize for Mobile Size
articles
Where Should You Focus Your Social Media Efforts?
smi
Well, That Didn’t Work
smi
What Does Your Website Need?
articles
What Can You Learn from a Train Wreck?
articles
Customer Retention Starts at the Front Door
articles
Your Messaging Matters
podcasts
How to Avoid Annoying Your Customers on Social Media
articles
Why Would Anyone Follow You on Social Media?
articles
What’s on Your Homepage?
articles
Why You Should Be Using Google PPC Ads
videos
New Year, Old Fear, Same Beer
smi
Three Types of Customer Retention Marketing
articles
Are You Smart Enough for Your Prospects?
articles
4 Ways to Improve Your Google Ranking Today
videos
Boosting Engagement: The Power of Print & Digital Integration
articles
Could Your Competitors’ Customer Retention Be a Problem for You?
articles
The Marketing Money Pit
podcasts
Reaching Customers on the Go
smi
Planning Your Marketing Budget
videos
Email Essentials
smi
Sales Meets Marketing
smi
Creating Ambassadors for Your Company
smi
Delivering Human-Centered Customer Service
articles
Here We Go Again…
podcasts
Should Your HVAC Company Have a Twitter Account?
articles
How Rich Media Adds Value
articles
Comfort Kills
smi
The Secret to Recurring Revenue
articles
Get Hungry Enough to Act
podcasts
Aligning What You Say with What You Do
articles
Connecting Prospect Behavior to Helpful Suggestions
articles
This Marketing Ailment’s Easy Cure
articles
Is Your Customer Service Model Outdated?
articles
Preparing Your Direct Mail Campaign
smi
The Evolution of Home Delivery
articles
Fine-Tuning Your Direct Mail Marketing
smi
The Marketing Guy Educates You About 2.8-kW Class Efficiency
smi
It’s More Than the Thought That Counts
smi
Do You Really Want to Leave That Money on the Table?
articles
Keep Focused on Your Local Market
smi
Prepare Your Voicemail Scripts
smi
Let Your Customer Do the Selling
articles
How Google Local Services Ads Can Benefit Your Company
smi
Targeting New Homeowners with Direct Mail
articles
Creating an Effective Call to Action
articles
What Is Print Marketing?
smi
Trends in Digital and Traditional Media
smi
What’s the Deal with 5G Wireless Technology?
articles
The Frugal Wow
smi
Where’s Your Social Media Focus?
articles
You’re open, but what are you open to?
smi
Setting Your Price Anchor
smi
Just Cancel My Account… and Lose My Number
smi
How Does Your Email Strategy Stack Up?
articles
Hitting Achievable Targets with Guest Drew Cameron
podcasts
Why Isn’t My Website Performing Like It Used To?
smi
Benchmarking For Profitable Performance
podcasts
5 Summer Strategies For Your HVAC Business
articles
How to Create Messages for Your Customers
articles
The Best Return on Your Marketing Investment
smi
The Contractor’s Social Media Strategy
podcasts
Caution: Your Customers are Being Detoured
smi
Are You Losing 80% of Your Sales?
smi
Contractors are Selfish
smi
Why Direct Mail Is a Keeper
articles
How to Alienate an Audience and Win Customers
articles
Planning for Your Year
smi
How to Write Posts for Social Media
articles
Let’s Handle One Thing at a Time
podcasts
Is Something Missing in Your Email Marketing?
smi
Want to Know the Future? Don’t Ask Jeff Bezos; He Focuses on the Past.
smi
What Do People See in You?
smi
Loyalty Subscriptions
articles
The Sweet Spot for Subject Lines
smi
The Most Effective Tactic for Email Engagement
smi
Essential Best Practices to Maximize Your Email Marketing Efforts
articles
The Connection That Will Carry You Through
podcasts
You Can Build a Better Mousetrap and Still Go Out of Business
smi
Closing Sales
videos
Marketing in the Age of Privacy: Navigating Data Regulations
articles
Preparing and Sharing Content on Social Media
articles
Are You Stuck in Traffic?
articles
Why Customer Retention is the Fuel to Skyrocket Your Business to New Heights
smi
Creating Offers that Get a Response
articles
Image & Referrals
videos
Is Email Marketing a Big, Silly Waste of Time?
articles
Funnels for Sales and Marketing
smi
Success In Business
podcasts
Now, Who Are You Again?
articles
Google’s Helpful Content Update: Navigating the Changes for Better SEO and Site Traffic
articles
Connecting Customer Satisfaction to Customer Retention
articles
It’s Time to Get Social
articles
Reinforcing Company Values
smi
Second Time’s The Charm?
articles
What’s in it for me?
smi
Social Media Strategizing: Why Followers Follow
articles
Video Marketing Grows – and Google Responds
articles
Why Building an Image Matters
smi
Show Them Some Love
podcasts
Training Strengthens Your Team – and Your Company
articles
Customers Tell Their Scary Stories
smi
How to Add Value with Video
articles
How To Use Social Listening To Identify Likely Buyers
podcasts
The Unmatched Benefits of Direct Mail
smi
Creating Content and Customer Connections
articles
5 Tips to Prepare for the Slow Season (While You’re Still Busy)
podcasts
Don’t Answer that Text!
articles
Investing in Long-Term Love
smi
Don’t Con Your Customers
smi
Integrate Your Marketing Campaigns to Increase Response
articles
Where Are My Customers Going?
podcasts
What’s the Deal with Hashtags?
articles
Expanding Your Social Marketing Team
smi
Creating Your Value Proposition
smi
Quit Assuming They’re Going to Stay
podcasts
Lead Generation and Tracking
videos
If You’re Not Tracking Your Leads, You’re Guessing
podcasts
How to Answer Customer Questions
articles
How to Create Social Media Images
smi
Out-of-Home Advertising Gets Attention
articles
Moving Prospects through the Funnel
articles
Closing More Sales
smi
Data-Driven Businesses = Thriving Businesses
articles
What’s Your Customers’ Take on Your Company’s Value?
articles
Three Steps for Smart Marketing During the Peak Seasons
articles
How to Get the Most from Your Facebook Advertising
articles
Why Chuck Norris Would Lose a Pillow Fight
smi
Post Office Delivers Historic News about Your Print Strategy
articles
Blogging for Leads?
smi
Website Fundamentals: Must-Haves for Your Homepage
articles
Call Him in for a Performance Review
smi
How to Get Even More Out of Your Facebook Ads
articles
The Commodity Mindset
smi
What Smart Contractors Do in the Slow Season
podcasts
You’re So Close to the Answer
podcasts
How Direct Mail Easily Integrates with Online Marketing
articles
Defining Integration: What It Is, and Why You Need It.
articles
How To Escape The Low Price Battles
podcasts
Four Steps to Better Email Campaigns
smi
YOU are What’s Holding You Back
smi
Why Print Marketing Is Persuasive
smi
Customer Retention
videos
Options for Online Ads
smi
Simply Effective Method That’ll Add Sales Now
smi
Profitable Trends in Web Marketing
articles
Were You Looking for This?
smi
Embrace the Future of Analytics: Get Ready for Google Analytics 4
articles
Get to the Point
smi
Be Thankful for Customer Retention
articles
Top 10 Coaching Questions
podcasts
Value Proposition: The Questions You Should Be Asking
smi
Certain Goals Survive Uncertain Times
podcasts
Web Marketing Basics
podcasts
Why Customers Ignore Your Direct Mail
articles
My Three Predictions for 2020
smi
Tech Training
videos
Marketing Through the Holiday Madness
podcasts
Lead Your Company into Prosperity
podcasts
Marketing That Solves Your Customer’s Problem
articles
Positioning Yourself as an Expert
podcasts
Are You a PRO-Active or RE-Active Contractor?
podcasts
Connecting with Customers on Social Media
articles
Tips For Finding Focus & Reducing Digital Distractions
articles
Measuring the Success of Your Email Campaigns
articles
Make Your Off-Season Not So Off
podcasts
Why is That New Guy Kicking Your Tail?
smi
The Customer Service Cavity Check (And Other Things You’d Rather Not Know).
smi
“If You’re Not Following Up, You’re Giving Up”
smi
Creating a Facebook Ad Funnel
smi
Red Rocks and Pizza on the Moon
smi
Everyone Gets a Lambo
smi
How Bad is Your Roach Problem?
smi
Investing in Customer Service
smi
The Secret Success of Lead Magnets
smi
Creating Content and Customer Connections
articles
Improving Your Direct Mail Strategies
articles
Compel New Prospects and Existing Customers to Buy by Drew Cameron
articles
Everything You Need to Know About Google PPC Advertising
articles
Can Getting Sales Get Any Easier?
articles
4 Steps to Help Your Techs Sell More Without Meaning To
articles
Plan Your Email Campaigns
smi
Developing a Strong Value Proposition
articles
Marketing Time for the Holidays
podcasts
Boost Your Business’s Online Presence through Efficient SEO Strategies
articles
Who’s On Your Team?
articles
Google Ad Updates You Need To Know About For 2022
smi
Online Marketing
videos
Marketing’s Dark Side
smi
How to Increase the Value of Your Email
articles
4 Principles to Improve Your Email Marketing
articles