(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
It’s More Than the Thought That Counts
smi
How Smart Marketing Can Beat Up Your Stupid Weather
smi
Stay Aggressive or Lose
podcasts
Coach them up
podcasts
The Secrets of Outdoor Advertising
articles
Be the One Who Fails the Least
smi
How to Market to Millennials
articles
Generating Leads with Video
smi
How to Stand Out From the Competition
articles
The Connection That Will Carry You Through
podcasts
How to Increase the Value of Your Email
articles
You Are Not Alone
podcasts
Yes, Reach Your Whole Customer Base – But One Segment at a Time, Please
smi
How to Improve Your Facebook Marketing
articles
Falling Behind
podcasts
Streaming Has Changed Entertainment
articles
Technician Training for Opportunities
articles
Do You Really Need Content Marketing?
articles
Customer Retention, Maintenance Agreements
videos
You’re open, but what are you open to?
smi
Leveraging AI in HVAC and Plumbing
articles
How to Avoid Annoying Your Customers on Social Media
articles
Online Product Demonstrations Increase Conversions
articles
Why Local SEO is Vital for your Business
smi
Are You Managing Your Reputation?
articles
Everyone Gets a Lambo
smi
Gaining an Edge in Social Media
articles
Why Customers Want to Give You Referrals – and Why They Won’t
articles
Close More Sales
smi
Connecting Prospect Behavior to Helpful Suggestions
articles
Guiding Prospects Through the Funnels
articles
Contractors are Selfish
smi
The Trust-Factor of Print-Based Marketing
articles
Are You Losing 80% of Your Sales?
smi
Fear-based Marketing vs. Happy Alternatives
articles
Delivering Human-Centered Customer Service
articles
Bring Them Into Your Story
smi
The Secret to Recurring Revenue
articles
Opportunities and Challenges in Social Media
smi
Why Won’t Prospects Give You Their Email Address?
articles
Should Your HVAC Company Have a Twitter Account?
articles
More Than a Cartoon Beaver
smi
Is Your Brand a Split Personality?
articles
I’ll give you $1,200 just to pay attention to me…
smi
Do You Have a Customer Journey Map?
articles
Success Strategies for Google Ads
smi
Remarketing: Second Time’s the Charm
smi
Improving the Value of Your Social Media Presence
smi
How to Write Posts for Social Media
articles
Now, Who Are You Again?
articles
Satisfied Customers Will Still Leave You
articles
How to Learn More About Your Customers
articles
Comfort Kills
smi
7 Step Action Plan To Reinvent Your Sales Process
podcasts
No One Wants to Buy Your Stupid Air Conditioner
smi
Your Practical Cybersecurity Checklist
articles
Don’t Waste an Open Email on a Misfired Message
smi
Is Your Customer Service Model Outdated?
articles
Helping Technicians Serve Customers
articles
How to Contain Complaints and Serve Customers
smi
Is Your Data Protected?
articles
Social Media Strategizing: Why Followers Follow
articles
Connecting Customer Satisfaction to Customer Retention
articles
Don’t Propose on the First Date
smi
Don’t Ignore the Customer at the Door
articles
Google’s Helpful Content Update: Navigating the Changes for Better SEO and Site Traffic
articles
The Best Return on Your Marketing Investment
smi
I Could Do Better
smi
What’s in it for me?
smi
Do You Know Your Competitors?
smi
Simply Effective Method That’ll Add Sales Now
smi
Don’t Let Them Forget You
podcasts
Helping Customers Overcome Referral Anxiety
articles
How Marketing Changed in 2020
articles
Where Digital Marketing Is Headed
articles
Bad Marketing Can Cost a Fortune and Still Drive Your Customers Away
podcasts
The Power of Print
smi
Drive Traffic to Your Site through Social Media
articles
Boosting HVAC Business Through Effective Social Media Strategies
articles
What Grandma’s Recipes Teach Us About Marketing
smi
How to Measure Your Customer Focus
smi
When They’re Happy and You Know It – Ask for a Referral
articles
Want to Know the Future? Don’t Ask Jeff Bezos; He Focuses on the Past.
smi
Why Customer Retention is the Fuel to Skyrocket Your Business to New Heights
smi
The 10 Biggest Contractor Marketing Mistakes to Avoid
articles
The Lexicon Of Selling Now
podcasts
Growth Through Service
smi
Why is That New Guy Kicking Your Tail?
smi
Appealing to the Customer Mindset (Instead of Your Own)
smi
Secrets to a Successful Home Show
articles
The Starting Line for Your Bottom Line: Your Customer Database
smi
Marketing and Digital Strategy Resolutions You Need For Your Business in 2021
articles
Avoid These Social Media Mistakes
articles
Who’s On Your Team?
articles
Are You Tough Enough to Cut Your Own Grass at 90?
smi
How to Keep Focused on Your Customer
articles
Getting High Quality Leads Through Integrated Marketing
smi
Is Your Brand Winning Enough Votes?
smi
Three Factors that Impact Email Marketing
articles
Strive for Healthy Workplace Culture
articles
What’s Wrong with Your Funnel?
articles
What to Avoid with the Upsell
articles
How to Stay Busy When the Slow Season Hits
articles
Marketing Numbers to Know for an HVAC Company
articles
Responding To Your Negative Reviews
articles
What Do People See in You?
articles
Customer Keepers Keep Customer Data
articles
Direct Mail’s Undeniable Effectiveness
articles
3 Things Your Facebook Page Must Have
smi
Marketing Through the Holiday Madness
podcasts
Why You Should Be Using Google My Business
articles
2024 Trending Design Styles for HVAC Company Owners
articles
How Do Unhappy Customers Communicate?
smi
Email Essential: Optimize for Mobile Size
articles
Strategy Plus Tactics Makes a Plan
articles
Marketing Time for the Holidays
podcasts
How Direct Mail Copywriting Triggers Response
articles
A Good Headline Conveys Value
smi
5 Summer Strategies For Your HVAC Business
articles
Options for Online Ads
smi
Preparing Your Direct Mail Campaign
smi
Head Starts for Shoulder Seasons
smi
Uberizing Your Business
podcasts
Subject Lines Can Make or Break Your Email Success
articles
When Should You Ask Customers for a Review?
articles
How to Maximize Your Content Marketing
articles
Training Strengthens Your Team – and Your Company
articles
Moving Prospects through the Funnel
articles
For Your “Marketing Mindset” Thinking Cap
articles
Customers First: Solve Their Problems, Improve Your Company
articles
Loyalty Subscriptions
articles
The Low-Cost Tool to Improve Your Image
articles
Are You Stuck in Traffic?
articles
Long-Term Planning to Pursue Your Vision
articles
Diligence
smi
Boosting Your Business: The Power of Positive Customer Feedback
articles
Market Like a Human
smi
Why Customers Think Your Email is Junk
articles
What’s Working in Lead Generation?
articles
How to Add Value with Video
articles
The Most Effective Tactic for Email Engagement
smi
Put Your Hands Up and Scream
smi
Top 10 Tips For Instagram Marketing
podcasts
Why Building an Image Matters
smi
Top 10 Coaching Questions
podcasts
Creating Content and Customer Connections
articles
The Marketing Money Pit
podcasts
Understanding the Implications of AI Regulations for American Businesses
articles
You’re So Close to the Answer
podcasts
Putting the “Fun” Back in the Funnel
articles
The times they are a-changin’…
smi
Certain Goals Survive Uncertain Times
podcasts
Digital Marketing Tactics for Contractors
smi
Q&A on Contractor’s Web Marketing
podcasts
How a “Call-to-Action” Can Improve Your SEO
articles
Become a Social Listener
smi
Reaching a Point of Mutual Understanding (and Closing the Sale)
articles
Is Your Brand a Split Personality?
articles
How Bad is Your Roach Problem?
smi
Are You Ignoring Your Inbox?
smi
This Marketing Ailment’s Easy Cure
articles
Here’s the Truth Behind My Family’s Christmas Card…
smi
How Are Your Customers Feeling Today?
articles
How Do You Keep Visitors on Your Site?
smi
Marketing in the Age of Privacy: Navigating Data Regulations
articles
Planning Your Marketing Budget
videos
The Sweet Spot for Subject Lines
smi
How Your Direct Mail Strategy Develops Trust
articles
Digital Marketing for the Residential Contractor
articles
Goals in Reach
podcasts
Do Customers Understand What You’re Saying?
smi
Strategies for Website Success
smi
How To Stop Losing Profitable Lifetime Clients - Featuring Tom Borg
podcasts
How to Build Business Relationships That Last
articles
It’s Time to Get Social
articles
Your Messaging Matters
podcasts
Don’t Answer that Text!
articles
Look Ahead or Get Left Behind
podcasts
Don’t Sale Away This Summer
smi
Selling Santa
smi
Improving Your “Social” Skills
articles
Do You Love Your Business Enough to Change with it?
smi
Lead Generation Through Print and Digital Partnerships
articles
Communication Styles in the Workplace
articles
Avoid These SEO Mistakes
smi
The Continued Relevance of Direct Mail in Modern Marketing
articles
A Word about Customer Loyalty
articles
Four Steps to Better Email Campaigns
smi
Essential Best Practices to Maximize Your Email Marketing Efforts
articles
How to Get Your Market’s Attention
smi
What’s Your Referral Routine?
articles
What’s the Deal with 5G Wireless Technology?
articles
Keeping Your Marketing Customer-Centric
articles
Are Experts No Longer Needed?
podcasts
Gaining Email Subscribers
smi
Well, That Didn’t Work
smi
The Secret Success of Lead Magnets
smi
Wasted Time = Wasted Seasons
podcasts
100 Million Reasons To Pay Attention To This
smi
Fortune Favors the Brave
podcasts
Take Care of Your People
smi
Tech Training
videos
Left Turns and Peanuts
smi
The Greatest Marketing Myth In All of Contracting
articles
Why Direct Mail Is a Keeper
articles
“All I’m Asking for Is a Little Respect.” Sincerely, Direct Mail
smi
Life Without Commercial?
smi
Adams Hudson’s Best Advice to Contractors
podcasts
Creating Your Marketing Identity
articles
Fast Facts about Facebook Ads
articles
Balance In Your Marketing
podcasts
What’s Your Company’s Story?
articles
Do Your Customers Trust You?
articles
Five Steps to Audit Your Marketing
articles
Lead Generation and Tracking
videos
Talking Strategy with Matt Maleske
podcasts
Hitting Achievable Targets with Guest Drew Cameron
podcasts
Will Customers Take 8 Seconds for Your Email?
articles
“Why Most Marketing Doesn’t Work (And How to Fix It)”
smi
Marketing’s Dark Side
smi
Success Strategies for Direct Mail
articles
Training Techs for Their Success
articles
Lengthen Your Window
smi
“Want More Sales? Start Before the Pitch”
smi
Customer Retention
videos
Is Email Marketing a Big, Silly Waste of Time?
articles
Sharper Web Marketing For Your Business
articles
Holiday Marketing/Internet Marketing
smi
How Direct Mail and Email Work Together
smi
How to Get Even More Out of Your Facebook Ads
articles
I’m Listening, and I Care
podcasts
Are You Getting This Wrong?
smi
Defining Integration: What It Is, and Why You Need It.
articles
Your Profitable Integrated Marketing Plan
smi
How to Send the Emails of Your Dreams
articles
Where Should You Focus Your Social Media Efforts?
smi
Marketing through Home Shows
smi
Holiday Marketing
videos
Keep Focused on Your Local Market
smi
What’s in a Name?
articles
10 Strategies To Get 10 More Referrals Per Month
podcasts
So Many Channels, So Little Time
articles
The Role of Print Media in Building Brand Trust
articles
Maximizing ROI with Hybrid Campaigns
articles
There’s Nothing New in Marketing
podcasts
Key Web Metrics Unlocked
articles
Embrace the Future of Analytics: Get Ready for Google Analytics 4
articles
It’s Time for a Change
smi
Make People Want What They Need
podcasts
Blogging for Leads?
smi
Who’s Your Next Lead?
articles
I Remember You
smi
Quit Selling to Your Customers
smi
Red Rocks and Pizza on the Moon
smi
Forecasting the Future
podcasts
Let’s Handle One Thing at a Time
podcasts
Inspiring Greatness In Your Team
podcasts
When Your Marketing Gets Personal
smi
Poor Customer Service Shortchanges a Sound Investment
articles
Personalized Marketing is Now Expected.
podcasts
A 54% Increase In Sales: Are Those Typical Results?
smi
Build a Passionate Fanbase
smi
How Lead Generation Has Changed
articles
Hero with a Wrench
smi
Why You Should Be Using Google PPC Ads
videos
Are You Prepping For The “Fall Off?”
podcasts
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
Repeat This Over and Over
articles
Value Proposition: The Questions You Should Be Asking
smi
Secrets of Landing Page Success
articles
Send the DIYers to Pool School
smi
Innovate Your Marketing Amid Holiday Hoopla
smi
My, How You’ve Grown!
smi
What Smart Contractors Do in the Slow Season
podcasts
Email Essentials
smi
How to Pick Your Platform
articles
Are Trade Shows a Waste of Your Time?
podcasts
Tips for Tough Times in MA Renewals
smi
Setting Goals for Your Success
smi
Your Sales Techniques are Easily Ignored
articles
It’s Not Bragging If You Can Back It Up
smi
How To Generate Buyers With Facebook
podcasts
How to Turn Your Home Show into a Photo Op
articles
Hard Working Hands with Soft Skills
smi
The 7 Yeses You Need
podcasts
Customer Service Language to Get Results
articles
Are You Winning the Culture War?
articles
Why should I choose you?
podcasts
Increase Website Traffic with Social Media
articles
Future Casting Your 2023
smi
Reaching Customers on the Go
smi
Print Strategies for HVAC and Plumbing Contractors
articles
Using Video for Both Marketing and Education
articles
Upsell Essentials
smi
Quit Assuming They’re Going to Stay
podcasts
The Value of Building Relationships with Customers
articles
Best Online Practices For HVAC Companies
smi
Why Clickbait Is a Bad Lure
smi
What is SEO?
smi
5 Tips to Prepare for the Slow Season (While You’re Still Busy)
podcasts
What’s on Your Homepage?
articles
SCAMMER ALERT
podcasts
Web Marketing
podcasts
Is Your Social Media Policy Ready for What’s Ahead?
articles
Maintaining Good Service in Busy Seasons
articles
How Google Local Services Ads Can Benefit Your Company
smi
Feedback’s Big Impact: Customer Reviews Count
articles
The Secret to Recurring Revenue
articles
Here We Go Again…
podcasts
Serving Up Holiday “Extras”
articles
Mixing Your Digital Marketing
articles
Are You Listening To What They’re Saying?
podcasts
Promoting Benefits vs. Features
articles
This is how I really feel about contractors
smi
Here’s Your Round Tuit
smi
Hiring and Keeping Great Staff Members
podcasts
There’s More to Marketing Than Just Keeping Busy
smi
Are You Selling Fillet Mignon at Beef Jerky Prices?
podcasts
Prepare Your Voicemail Scripts
smi
How Do Your Customers Define Loyalty?
smi
Planning and Goals
, smi
Are You a PRO-Active or RE-Active Contractor?
podcasts
Why Direct Mail Delivers for Marketers
smi
The Contractor’s Social Media Strategy
podcasts
What’s The Benefit of a Contractor Community?
podcasts
Cross Selling and Upselling Add Up
articles
How to Follow-Up with Email
articles
Loyalty Goes Both Ways
smi
Selling Yourself Out in Summer
podcasts
Don’t Blame the Media
smi
Customer Retention Isn’t Optional
articles
The Advantages of Video Marketing
articles
Straight Shooters
smi
How Direct Mail Easily Integrates with Online Marketing
articles
When You Should Avoid Email “Best Practices”
articles
Why is That New Guy Kicking Your Tail?
articles
Direct Mail Delivers for Marketers
smi
Is Social Media Broken?
smi
Drawing Boundary Lines for Social Media
articles
4 Ways to Improve Your Google Ranking Today
videos
Effective Direct Mail Campaigns
articles
What Are Your Customers Saying about You?
articles
Why Isn’t My Website Performing Like It Used To?
smi
How to Overcome the “Click and Save” Conundrum
articles
The ROI on Contests and Giveaways
articles
YOU are What’s Holding You Back
smi
I Got Business Ghosted
smi
Don’t Forget Who Brought You to the Dance
articles
Who Do You Think You Are?
articles
Using Specifics in Your Copy
smi
You Can Build a Better Mousetrap and Still Go Out of Business
smi
Feel-Good Retention Strategies
articles
Conducting an Email Audit
articles
Fine-Tuning Your Direct Mail Marketing
smi
How To Use Social Listening To Identify Likely Buyers
podcasts
Get Hungry Enough to Act
podcasts
Have You Surveyed Your Customers?
smi
The Marketing Guy Educates You About 2.8-kW Class Efficiency
smi
Don’t Get Jealous: Get Famous
articles
Where’s the Logic?
articles
Developing a Referral System
articles
Help Your Homeowners De-Stress the Holidays
smi
Delivering Human-Centered Customer Service
smi
Are You Building Trust with Your Customers?
smi
Reinforcing Company Values
smi
The Perfection of Print Marketing
articles
Stop Leaving Money on the Table
podcasts
Translate Your Technical Talk
articles
Maintaining Customer Loyalty
smi
How a “Call to Action” Can Improve Your SEO
articles
Where Do Leads Come From?
articles
What’s Ahead for Social Media Video?
smi
What’s Working in Email Marketing?
smi
Online Marketing
videos
Can Getting Sales Get Any Easier
articles
Social Media Tips For Growing Your Business
podcasts
Quit Wasting Your Time on “Bad Marketing”
podcasts
The Off-Season “Fall-Off” Is Just Weeks Away. Are You Ready?
podcasts
Addressing the Cost Beyond Price
smi
How to Create Social Media Images
smi
Your Keys to Marketing Integration
smi
Why Print Newsletters Are Making a Comeback
articles
Strengthening the Link Between Sales and Marketing
articles
Second Time’s The Charm?
articles
Mindfulness in the Workplace
articles
Website Fundamentals: Must-Haves for Your Homepage
articles
What Do Your Employees Tell Your Customers?
articles
Does Your Marketing Feel Personal?
smi
What’s Working in Lead Generation?
smi
When Marketing Is “Real People Talking to Real People”
articles
The Two Most Powerful Words in Marketing
smi
Giving a Big Welcome to Your Email List
smi
Allen Kent
podcasts
4 Steps to Help Your Techs Sell More Without Meaning To
articles
Make Your Off-Season Not So Off
podcasts
Social Media Trends On The Rise
articles
Be Thankful for Customer Retention
articles
How Much Do Your Customers Trust You?
articles
Selling Value, Not Price
articles
Overcoming The Groundhog
podcasts
What Do People Want from You?
articles
Where’s Your Social Media Focus?
articles
Start Customer Retention on the Right Foot
smi
Where Are My Customers Going?
podcasts
The Synergy of Digital and Traditional Marketing
articles
Keep Your Promises? Probably Not to This Person.
smi
How to Get The Calls you WANT
podcasts
Planning for Your Year
smi
Contractors Are People Too?
articles
It’s an “Always On” World
articles
Maximizing Your Marketing Reach With Direct Mail For HVAC Businesses
articles
Plan Your Email Campaigns
smi
The Value of Direct Mail
articles
Power of Print
smi
Don’t Drop the Ball on the Call (with Special Guest Dave Tester)
podcasts
How to Use Video on Facebook
articles
Integrate Your Budget with Traditional and Online Strategies
articles
Mass 1-1 Marketing: Personalization at Scale
articles
Closing Sales
videos
Connecting with Customers on Social Media
articles
5 Keys to Convert Your Incoming Calls to Appointments
podcasts
The Frugal Wow
smi
How to Advise Customers
articles
Could Your Competitors’ Customer Retention Be a Problem for You?
articles
Your Messaging Matters
podcasts
People that Don’t Exist Could Be Stealing From You
smi
Second Time’s the Charm?
smi
Is Social Media Broken?
articles
Do You Lead the Race or Struggle to Keep Pace?
articles
Tips For Finding Focus & Reducing Digital Distractions
articles
Your Direct Mail “Call to Action”
articles
Embracing Empathetic Customer Service
articles
Closing Time
podcasts
Boost Your HVAC Business with These Effective Social Media Strategies
articles
Selling is Service
articles
Direct Mail’s Response Rates Are Increasing
, articles
The All-Important Email Subject Line
articles
The Art of (Business) War
smi
Lead Your Company into Prosperity
podcasts
Performance Based Pay Compensation Plans For Field Personnel
podcasts
Your Marketing Evolved: Tech, Trends, and Takeover
articles
Reaching a Grayer Market with Direct Mail
articles
Can We Please Stop Wasting Time with Non-converters?
articles
Improving Your Direct Mail Strategies
articles
Keep that Content Coming
articles
Navigating Trends in Social Media
smi
Preparing and Sharing Content on Social Media
articles
There’s a Reason Customers Leave
smi
Hunting the Ghost - Featuring Eric Shidell
podcasts
ACCA has Mental Lapse and Asks Adams Hudson to Speak at Conference
smi
Marketing That Solves Your Customer’s Problem
articles
How Much Can You Lose Cutting Costs in Customer Service?
articles
For More Leads and Better Image, It’s Time to Get Social
articles
People Who Need People Need Low-Cost Networking Secrets
smi
How to Improve Your Email Marketing
articles
Create a Strong Guarantee
smi
Catching The Ghost
podcasts
Setting Your Price Anchor
smi
Don’t Con Your Customers
smi
Show Them Some Love
podcasts
Technology + Direct Mail + Consumer Behavior = A Future to Bet on
articles
Right-Size Marketing for Searching Prospects
articles
The Philosophy of Publicity
smi
Customer Retention: Relationships Are The Goal
articles
Customer Retention Starts at the Front Door
articles
How Fast Does Your Website Load?
smi
Targeting New Homeowners with Direct Mail
articles
Database Building/Funnel Marketing
videos
Navigating SEO Trends for 2024
articles
There’s Nothing Fishy About A Good Value Proposition
articles
My Three Predictions for 2020
smi
How to Call Customers to Action
smi
Get to the Point
smi
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
How to Get Even More Out of Your Facebook Ads
articles
Are You Setting Old Goals for Your New Year?
articles
Good Marketing is a Gift to Your Prospects
smi
Why Chuck Norris Would Lose a Pillow Fight
smi
What Is Print Marketing?
smi
Customer Service Is Time Well Spent
articles
How to Market When Temps Heat Up – Yes, You Still Need To
articles
Generating Leads with a Call to Action
articles
Quitting on Quitters Day
smi
Are You $100 Better?
smi
Creating Your Value Proposition
smi
How To Escape The Low Price Battles
podcasts
What Does Your Website Need?
articles
Does Your Direct Mail Marketing Need a Touch-Up?
articles
What Do Customers Talk About?
smi
Are You Smart Enough for Your Prospects?
articles
Why Would Anyone Read Your Email Message?
articles
Why Print Marketing Is Persuasive
smi
Common Frustrations
podcasts
Marketing Trends
podcasts
Is Something Missing in Your Email Marketing?
articles
How an Unknown Contractor Gets Loyal Customers
smi
Do You Really Want to Leave That Money on the Table?
articles
Marketing Strategies for HVAC Businesses TO KEEP CUSTOMERS COMING BACK
articles
What Is SEO, and Why Is It So Important?
videos
Social Media Isn’t Optional
articles